Yes. Search and rescue by Basarnas, Indonesia's national rescue agency, is free of charge for Indonesians and foreign tourists alike during the standard 7-day operation period set by Article 34 of Law No. 29 of 2014 on Search and Rescue. The bills start once you are handed over to an ambulance or hospital, and that is the part your insurance has to cover (checked 29 October 2026).
The Basarnas public service standard (a decree from the agency head posted on basarnas.go.id) states that search and rescue operations during those seven days are not charged. The question has come up more often since 23 April 2026, when two tourists were stranded far below the cliffs at Uluwatu, Pecatu, and winched up by helicopter. According to detikNews (24 April 2026), both were Russian, Sergei Starostin (51) and Diana Zolotova (20); reports from the Indonesian National Police and Tempo describe one of them as a US citizen. None of the reports mention a bill for the people rescued.
Who pays for a helicopter like the one at Uluwatu?
The Uluwatu helicopter was operated by SGI Air Bali (Sayap Garuda Indah), which works with Basarnas under a memorandum of understanding. According to The Bali Sun (9 February 2026), the rescue helicopter unit launched on 6 February 2026 with seed funding from FINNS Beach Club, and its running costs (fuel, maintenance, training, crew) exceed $600,000 a year, partly covered by public donations. That report does not mention rescued people being charged either.
So in an official rescue coordinated by Basarnas, you will not get a helicopter invoice. A medical flight booked by a hospital or your insurer is different: that is a commercial service with its own rates.
What do you still pay for?
- Ambulance and emergency room. Once the rescue team hands you to a private hospital ambulance, that hospital's rates apply.
- Admission, surgery, X-rays. Private hospitals in Bali usually ask for an insurance guarantee or a deposit before major treatment.
- Medical evacuation abroad. An air ambulance to Australia or your home country is between you and your insurer.
- Accidents on a paid tour. If it happens with a tour operator, the claim goes to the operator and its policy, not to Basarnas.
Is there a time limit?
Yes. Article 34 of Law 29/2014 caps a search at 7 days. It can be extended or reopened if there is new information, a request from the parties involved, or an evaluation by the mission coordinator, and according to Hukumonline the cost of reopening is borne by Basarnas. If a family wants an extra search with private boats or divers outside the official operation, they pay for it.
Is there a fine for climbing past a cliff fence and needing rescue?
We found no regional regulation in Bali that bills rescue costs to people who cross safety barriers, and the Uluwatu reports mention no penalty. However, Bali Governor's Circular No. 7 of 2025 requires tourists to follow instructions from attraction managers, and breaking it can lead to being refused entry or legal action. Inside temple grounds, stepping past a sacred boundary can also count as a customary offence, separate from any rescue cost.
Numbers to save
- 115: Basarnas (sea, cliff and mountain accidents, missing people).
- 112: general emergency line, routed to the right agency.
- 110 police and 119 ambulance/medical emergency.
- On patrolled beaches, the Balawista lifeguard post is usually the fastest help.
At Uluwatu, the first call actually reached staff at El Kabron, the cliff-top beach club, who passed it on to Basarnas. Before heading down to a beach below the cliffs, save 115 in your phone, check the tide times and share your live location with a friend.
What to say when you call
Rescuers move faster when the first call has everything they need. Have these five things ready:
- Location, as precise as possible. The nearest beach or temple name, plus coordinates from Google Maps (long-press on the map to copy them).
- How many people and their condition. Who is injured, who can walk, whether anyone is unconscious.
- The immediate threat. Rising tide, waves hitting the rocks, nightfall, or a dying phone battery.
- A number that stays on. If battery is low, close other apps and stop calling repeatedly; wait for the team to call back.
- Nationality and passport. Rescuers record foreign victims to coordinate with hospitals and consulates.
If you are trapped below a cliff, move to the highest rock that waves cannot reach and do not try to climb the crumbly limestone. At night, switching your phone torch on now and then helps the team spot you.
Related reading: the travel insurance clauses worth checking, the cost of a medical evacuation from Bali to Australia, what the beach flags and rip currents mean, and our summary of Bali rules for visitors.
Follow-up questions
Do tourists have to tip the rescue team? There is no obligation. If anyone asks for money in the name of Basarnas, note their name and report it to the Denpasar Search and Rescue Office.
If rescue is free, do I still need insurance? Yes. The free part ends at the handover. Medical costs after that can run into tens of thousands of dollars, especially if you have to be flown home.
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